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StorageMart

13750 Holmes Rd, Kansas City, MO 64145

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 3:30pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.8
Write a Review

Larry Bowden

2 years ago
rating 5.0
Our experience was one of graciousness, helpfulness and going the second mile. Rhonda had suggested a local moving business which included some costs she considered unfair. She went to "bat" and we received a refund. She was always riding around inspecting the facility and we felt our possessions were safe. The Storage Mart was a distance from where we moved to but it was well worth the additional driving while we sorted our belongs, planned a downsize and eventually moved out of Storage Mart. Thank you Ronda The Bowdens

James Blevins

3 years ago
rating 5.0
I was considering moving my production company and I needed a storage solution that would accommodate all my equipment in the interim. Rhonda, the manager of this facility, was so helpful. She took the time to show me all the different options available. The first thing that I noticed about the facility was how clean and well maintained the grounds were, this for me is an immediate sign of a good business. Rhonda was very patient and willing to answer all my questions. I cannot tell you how nice it is to find someone that anticipates your needs and recommends things you didn't even consider. She even put to rest my concerns about security, as the site has video surveillance. If this lady is any example of what I can expect from Storage Mart, then I look forward to trusting them with my livelihood..

l b

3 years ago
rating 5.0
Getting a unit was easy, hassle-free and I was done in10 minutes with no prior appointment. Rhonda is very knowledgeable, competent and courteous. She knows what she's doing, she's kind, but she doesn't waste your time. If I need storage in the future, she's the one I want to help me.

Jack Brown

3 years ago
rating 5.0
I would like to let all know that you will never beat the customer service that Rhonda has given and consistently brings to the table. She is amazing and totally understands this business. She absolutely relates to the needs of her customers and as a result gives excellent support and advice. She is a great people person and really cares about the needs of her clients.. She is an amazing asset for Storage Mart with fantastic managerial skills.. I highly recommend that if youre in need of temporary storage then definitely get with Rhonda Thank you Jack Brown..

Patrick Reidy

2 years ago
rating 5.0
Great customer service! Friendly, professional and courteous!

Alex L

3 years ago
rating 5.0
I have been at this storage for over five years. Since Storage Mart has taken over a year ago everything is run much more professionally! The Management team Rhonda and Wendy are very helpful and friendly. Rhonda has made the storage experience good again. I would highly recommend this storage company! My family has been using storage facilities for over 30 years. Rhonda is by far the most professional and friendly person I have ever had as a manager for my Storage's!

Donna Uribe

3 years ago
rating 5.0
I recently had to move my entire home furnishings without much time to prepare. I didn't know what to do or where to go to store all my things. Until I came across Storage Mart. Rhonda, Manager, was amazing. She was friendly, kind, professional and very knowledgeable about her property and she was able to tell me exactly which unit would work the best for my needs. I would definitely recommend this location!

Brian Walton

4 years ago
rating 5.0
Rhonda, the manager, is great to work with! She does a great job making sure your satisfied as a client. We currently rent two spaces, where we park our trucks, and a small storage unit. I have been at this location for about 5 years and it is in the best shape it has ever been.

Jimmy Garcia

4 years ago
rating 5.0
My experience at storage Mart is one of the best out of all storages, Once it comes to good assistance Ms.Ronda The storage Manger is the best women there who will go out of her way to make sure everything there is safe,neat, and clean. Anything you can ask her she'll try her best to make sure to try an get it done, very outstanding place and Women. "Ronda" Good hearted"

John Hiram Fargo

4 years ago
rating 5.0
Rhonda goes beyond ordinary customer service to make certain everything at her StorageMart property is clean and working. She is careful for customer requests and will interrupt what she is doing to serve customer needs. Rhonda is the best of the best.

savaria cherie

4 years ago
rating 5.0
Terrific facility, great value, well maintained, and the expertise and terrific customer service offered by the GM Rhonda, is over the top. 5 stars!!!

Dan Colvin

3 years ago
rating 5.0
Rhonda and her staff are super-friendly, storage spaces are always clean and dry. Nothing but good things to say about this location!

Faye Cooper

3 years ago
rating 5.0
I have to say after searching the Kansas City area for a large storage unit to fit our needs, it was a breath of fresh air, when we were referred by a friend to look at the storage units at Storagemart in Martin City,MO. We had looked at 2 other facilities Not associated with StorageMart and they were absolutely horrible not only were they dirty inside the units themselves but also were very wet inside from the drainage problems, the facility's were run down including huge pot holes in the road inside the facility's. FYI(public storage).. Needless to say, we were not having that. When we drove to Storagemart we knew immediately that this was the place we wanted to store our belongings, the facility was very well kept and very clean with a beautiful fence around it and the roads in the facility were very smooth and nice. We were greeted by a very nice gentleman that answered all of our concerns and showed us the unit we would be renting, I have to say it was extremely clean and Dry. We are very happy that we were able to locate a safe clean dry unit within our price range. The manager Rhonda has been very helpful and made this an easy transition for us. I would refer all of my friends and family in need of a storage unite to rent from StorageMart in Martin City,MO

Rocky Balboa

4 years ago
rating 5.0
Rhonda the manager is very helpful. Facility is clean and well maintained.

colton hanson

4 years ago
rating 5.0
Rhonda is very helpful, cheerful, very knowledgeable and wonderful to work with. Facility is awesome

Lynn Stiles

4 years ago
rating 5.0
Ronda is excellent at her job very helpful goes beyond the call of duty version my experience with her was very friendl

casie blevins

2 years ago
rating 5.0
Fantastic staff lady. She knows everybody by name.

Alex Bresette

3 years ago
rating 5.0
Terrific not only in layout and cleanliness, but top notch customer service too. Rhonda the manager made the rental process easy, clear and efficient. Would definitely recommend to family and friends.

Jeffrey Slotsky

4 years ago
rating 5.0
My wife and I recently moved to Leawood where we needed to store many of our possessions. When I initially visited with Rhonda, she explained the Storage-Mart procedures very thoroughly to me and I made arrangements for a 10 X 10 unit. I later went through two upgrades and Rhonda was very patient, professional and accommodating throughout this process. Storage Mart must be very proud to have Rhonda on their staff!!

Gary Bunting

4 years ago
rating 5.0
Having spent 30 years in management positions in the marine Corp I can say without reservation that Ronda at Holmes Rd has always shown to be friendly competent and helpful she goes far beyond what anyone in her position would be expected to I have always had a good experience storing here and will refer other people to your facility

Eddie cheadle

4 years ago
rating 5.0
Rhonda the manager was great she showed me around the facility and a few storage bins she has great customer service and I would recommend this place to anyone

Rich Clark

4 years ago
rating 5.0
Rhonda the manager is alway courteous and she is diligent in making sure the site is clean and secure. The upgrades to the security are appreciated and I know my belongings are safe and secure at storage mart.

Robert ONeil

4 years ago
rating 5.0
Very well organized. Very pleasant and helpful personnel. Easy sign-up process. Nice, clean facility.

Alan Seybold

3 years ago
rating 5.0
Rhonda made the process quick easy the property is very clean very well maintained I will refer other people to the facility

terry shaw

4 years ago
rating 5.0
Ronda Sidibe has been great helping me get my storage unit. She explained all the terms and conditions very thoroughly. Thanks a lot.

Greg Egan

3 years ago
rating 5.0
Wonderful! Simply the best service you can find.

Pam Read

3 years ago
rating 5.0
Wendy was the most helpful customer service representative I've encountered in the 8 years we've been doing business with this location. Thank you, Wendy, for being precise, pleasant, and thorough!!

Mark Hudson

2 years ago
rating 5.0
The customer service was very friendly and knowledgeable. Rhonda was extremely helpful and was able to answer all my questions and have great suggestions. The place was clean and safe. IF the need arises for storage again, I will chose StorageMart.

Jim Collette

2 years ago
rating 5.0
Rhonda has been so helpful with my changing storage needs. I would definitely recommend her and this facility to anyone who needs to store their belongings.

Nicholas Tripoli

2 years ago
rating 5.0
Rhonda was great, she made my expierence so easy and simple. Paperwork was easy and she definetly knows how to handle this location. I recommend storing your property or vehicle here!

Robert Ludwikoski

2 years ago
rating 5.0
Wendy helped me check in last night and was incredibly helpful. She not only found me a few wheeled carts to help move the big things, but she stayed later than normal just to help us out! Great service!

K Michele Sartin

2 years ago
rating 5.0
Rhonda was great with coordinating long distance move back from FL via phone! Transition was smooth, unit & facility were immaculate & personalized service was above & beyond!! She coordinated movers to unload for me & then move me into my apt a month later. Best customer service I've ever had at a storage facility & not to mention a new friend! Thank you Rhonda & Storage Mart!!

David Morrison

2 years ago
rating 5.0
Very helpful service personnel. Clean facility and rental terms spelled out clearly. Would lease space again in the future. David M.

Mona Warren

2 years ago
rating 5.0
Had a great experience and Wendy made the experience smooth and painless. The facility is clean and I feel comfortable leaving my belongings here. The customer service is great here. If you need storage come check them out.

Eric Deaver

2 years ago
rating 5.0
Everyone at the StorageMart are friendly and helpful. Great place to store your things. Security is tight.

Patricia C Morales

1 year ago
rating 5.0
Wendy is amazing!!! Very caring and utmost helpful. She definitely went the extra mile. Great units, super clean, convenient location.

Adam

1 year ago
rating 5.0
The family that runs it and lives on site is super nice. Great place, clean, and competitive pricing.

Shelley Hansen

1 year ago
rating 5.0
Wendy helped me get a unit to move into quickly, I had surgery coming up in 1 week and would be out of commission for several weeks. Great service & very thankful for all her help

jamie lacerte

1 year ago
rating 5.0
Wendy was extremely helpful, pleasant and super friendly. I got there about 15 mins before closing, she didn't bat an eye. She stayed late, helped me with a smile. I have to say I was quite impressed with the service. I wish the hours of availability to access your unit were more flexible, u can access till 10pm, I am a night person, but she explained that it's help keep theft to a minimum. I can appreciate that. Thanks Storage mart!

Dena Johnston

9 months ago
rating 5.0
Fabulous service..quick an every clean. Easy to access an Amy was always very helpful. Highly recommend

sheila kappus

7 months ago
rating 5.0
This location is very clean, easy to access, and Amy has been the best to work with. Setting up my storage from California was so easy and convenient. I'm very pleased with the service I have received.

Scott Musgrove

7 months ago
rating 5.0
It's rare these days to be appreciated as a customer. This is exactly how the store manager, Amy, earned my business. Fair pricing and excellent customer service.

Whitney Bresette

6 months ago
rating 5.0
Moving and setting up storage is not fun! I hate the whole process. BUT Amy made this process go so smoothly and easy. And she is so sweet! The facility is so clean and nice. I feel safe having my property there. I would highly recommend!

RaShaun Garlington

6 months ago
rating 5.0
The store manager Amy was extremely friendly and helpful via phone and in person. She was pro active in having me fill out my paperwork in advance so that I wouldnt have to worry about it on moving day!

Renee

5 months ago
rating 5.0
My parents are older and finally downsizing. Amy the property manager went above and beyond to answer our questions about storing some items for the interim. She did not push larger units, answered all of my moms questions and treated us all as if we were her only customers. She even swept out our unit to make sure we loaded everything into a clean space. Great location, great prices and love the fact that we get one month free. That really helped convince my parents that it was the best thing to do

Claude Webb

5 months ago
rating 5.0
Great! Great! Great! First month free storage paid insurance and a lock good to go in less than 20 minutes

Frankie Lowe

1 month ago
rating 5.0
Wendy was super friendly, helpful and BEYOND funny. She made my experience easy and smooth from the start. When I got my things from storage, I had the pleasure of seeing her again and the close out process was even easier. I highly recommend this storage for anyone needing a clean, secure place to store their items and hopefully you'll be lucky enough to meet Wendy too! Thanks again Wendy!

Michelle Deves

1 year ago
rating 4.0
So far I've had a great experience, friendly staff, easy access to my unit, and very user friendly website!

Qoya Dillard

1 year ago
rating 2.0
They should look into coming up with a storage bundle package. If customers need multiple units...

James Blevins

1 year ago
rating 1.0
I discovered that this facility will be managed by another person. The wonderful lady (Rhonda) that use to manage this facility is no longer with the company. I was informed by the current staff of the horrible treatment Rhonda received and of her subsequent dismissal. I can only say, I hope she secures legal counsel. I will immediately be vacating all the units that my business currently has with this location and I will seek to do business with what I personally feel is a more ethical and moral business. I would encourage anyone considering this location and in fact this company to look elsewhere.
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rating 5.0
2 Reviews
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Deanna G.

5 months ago
rating 5.0
My parents are older and finally downsizing. Amy the property manager went above and beyond to answer our questions about storing some items for the...

Casie B.

5 years ago
rating 5.0
The lady working there is just about the nicest lady that you could ever ask for! She was helpful, ingratiating, and accommodating. I think her name was...
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